This one-time use and renewable health card provide up to Php50,000 worth of coverage for emergency cases due to accidents.
Services include outpatient emergency care, laboratory and diagnostic procedures, doctors' fees and medicines as medically required. It is accepted in more than 500 IHC-accredited hospitals nationwide excluding the *Top 6 hospitals.
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ER Care Basic 50 is a one-time use and renewable prepaid health card that provides up to Php 50,000 outpatient emergency care coverage on emergency cases due to accidents. It is accepted in 500 Insular Health Care accredited hospitals nationwide (excluding *Top 6 Hospitals). To know more about the complete benefit coverage of ER Care Basic 50 and its terms and conditions, read Insular Health Care's Health Care Agreement.
The Php 50,000 benefit limit covers these items:
✓ Doctor's fee
✓ Laboratory and diagnostic procedures
✓ Emergency room care
✓ Medicines as medically necessary in the emergency room
Things to Note:
"Emergency" shall mean the sudden, unexpected onset of illness or injury having the potential of causing immediate disability or death or requiring the immediate alleviation of severe pain and discomfort.
"Accident" shall mean a visible, external, sudden and violent event occasioned by a physical or natural cause and occurring entirely beyond the Members' control causing damage to the health of the Member. Some examples of accidents covered by ER Care Basic 50 are new fractures, new burns, new animal bites, and new cuts that need suturing.
This health card is applicable to adults, 18 to 64 years old, and is valid for 12 months or up until used whichever comes first. The final medical diagnosis shall be the basis for a Member's eligibility to emergency care benefits under the Agreement.
*Top 6 Hospitals – Asian Hospital and Medical Center, Cardinal Santos Medical Center, Makati Medical Center, St. Luke's Medical Center (QC and BGC) and The Medical City
1. What does ER Care Basic 50 cover?
With a Php 50,000 benefit limit, ER Care Basic 50 covers emergency cases due to accidents. It covers expenses on outpatient emergency room care, and medicines as medically necessary administered in the emergency room.
2. What are considered emergency cases and accidents?
An emergency case is a sudden, unexpected onset of illness or injury having the potential of causing immediate disability or death, or requires the immediate alleviation of severe pain and discomfort.
Accident means a visible, external, sudden and violent event occasioned by a physical or natural cause and occurring entirely beyond the Members’ control causing damage to the health of the Member.
ER Care Basic 50 covers accidents that include, but are not limited to:
● Accidents, excluding Cerebrovascular (Stroke)
● Fractures, new
● Burns, new
● New animal bites, including first dose of vaccines
● Cuts, new, needing suturing
● Sports injuries, contact and non-contact sports (except professional sports and high-risk sports)
● Accidental chemical poisoning
A Member’s eligibility to emergency care benefits under the Agreement shall be based on the final medical diagnosis.
3. Who is qualified for ER Care Basic 50?
Adults, 18 to 64 years old, can get ER Care Basic 50 and register as a Member. Upon purchase, submit the enrollee's full name, birthdate and gender. 1SURE will register the enrollee as a member of Insular Health Care.
4. When can I start using ER Care Basic 50?
From the day of registration, the health card will be activated after ten (10) calendar days. Your health card is valid for 12 months or up until used whichever comes first.
Example: Registration date is Day 0. If registration is on August 1, your health card will be activated on August 11. It will then be valid from August 11, 2020 to August 10, 2021 or up until used whichever comes first.
5. What will be my proof of coverage to present in the accredited hospital?
We will issue a personalized card with the member’s full name, date of coverage and serial number. The card includes the summary of your coverage.
6. How many times can I register ER Care Basic 50 in my name?
If you have already used your ER Care Basic 50 health card, you can get another ER Care Basic 50 to be covered again. Note that a person can only be covered by one (1) product offering emergency care benefits at any point in time.
7. If the benefit limit is not be wholly consumed, can I use the health card again in the future?
ER Care Basic 50 is for one-time use only, regardless if the total annual benefit limit is consumed or not. The advantage of this health card is its high benefit limit, affordability, and convenient registration process. It assures you of assistance for most or all expenses you incur for outpatient emergency care, and allows you to avail and register another one to renew your coverage.
8. Is PhilHealth coverage needed to use ER Care Basic 50?
No. PhilHealth coverage is not required since ER Care Basic 50 only covers outpatient emergency care.
9. If I already have an existing Insular Health Care plan with emergency care benefits, can I still register for ER Care Basic 50?
No. You cannot register for ER Care Basic 50 if you are already enrolled in IHC’s other health care programs with emergency care coverage, even if your total benefit limit has already been consumed.
10. Can I register an ER Care Basic health card for someone else?
Yes, as long as you know the personal data of the individual and obtained his/her authorization to be registered. The data required for registration are as follows:
a. Full name
b. Birth date
11. Can I transfer ER Care Basic 50 to another person?
ER Care Basic 50 is transferable as long as it has not yet been registered. This also lets you purchase the health card as gifts.
12. Can I use ER Care Basic 50 in hospitals not on the health card’s provider list?
No. Services can only be availed in IHC-accredited hospitals and clinics.
Check Accredited Healthcare Providers tab for the list.
13. What conditions are not covered by ER Care Basic 50?
Non-emergency and pre-existing conditions, congenital and maternity-related conditions, and other conditions under IHC’s General Exclusions list are not covered by this product.
An illness or condition is considered pre-existing if, prior to effective date of coverage:
(a) Any professional advice or treatment was given for such illness or condition;
(b) Such illness or condition was in any way already known to the Member; or
(c) The pathogenesis of such illness or condition had already started (of which the Member may not be aware of).
Non-coverable accidents include, but are not limited to: self-inflicted injuries; injuries from professional sports and high-risk sports; injuries or illnesses due to military, paramilitary, or police service; injuries from high risk activities or suffered under conditions of war; and accidents that are secondary to or contracted due to degenerative diseases such as Alzheimer’s Disease and Parkinson’s Disease.
For more information, see “General Exclusions”.
Registration and Availment Process
How to register and use your Insular Health Care health card:
1. Submit the enrollee's full name, birthdate and gender. 1SURE will register the enrollee as a member of Insular Health Care.
2. We will send a personalized card to your nominated address.
3. In time of availment, present your personalized card with a valid government ID at the emergency room.
This is the Health Care Agreement for the following products. The complete terms and conditions of the benefits under these products are contained in this guide.
Click this link to view: Accredited Hospitals